1. Introduction

Welcome to kraftveda.com (the “Site,” “Website”). We (“kraftveda,” “we,” “us,” “our”) are committed to protecting your personal information. This Privacy Policy discloses our privacy practices regarding how we collect, use, share, and protect your personal information.

By visiting or using this Website, you agree to be bound by the terms and conditions of this Privacy Policy and our Terms and Conditions. You indicate that you understand and comply with this Policy.

If you do not agree to the terms of this Privacy Policy, please do not use or access this Website.

We review this Privacy Policy from time to time to ensure it is up-to-date. This Policy is subject to change at any time without notice. To ensure you are aware of any changes, please review this Policy periodically.

2. Information We Collect

“Personal Data” means any information that can be used to identify you as an individual.

• For All Visitors: As a visitor, you can browse our Website to learn more about us without providing any Personal Data. We may collect and store certain non-personal information (such as your IP address, browser type, and traffic patterns) to enhance security, analyze trends, and administer the Website to improve the visitor experience.

• For Users & Customers: We collect your Personal Data only when you register an account, place an order, or contact us. This information may include:

  • Your full name

  • Email address

  • Mobile number

  • Billing and Shipping Address (including Pin Code)

• Payment Information: When you make a purchase, your payment is processed by our third-party payment gateway partner. We do not collect or store your full credit card number, debit card number, or net banking details. We only receive information related to the transaction confirmation.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process, fulfill, and deliver your orders.

• To manage your account and provide customer support.

• To communicate with you regarding your order or any services you have registered for.

• To enhance our Site security, analyze traffic patterns, and improve our services.

• To comply with legal obligations.

4. Information Sharing and Disclosure

We are committed to keeping your information confidential. We do not sell, rent, or trade your Personal Data to third parties.

We will only disclose your information in the following limited circumstances:

• Service Providers: We share necessary information with third-party partners who perform services on our behalf, such as courier companies (for delivery) and payment gateways (for processing payments). These partners are only given the information required to perform their specific service.

• Legal Requirement: We may disclose your information if required to do so by law or in the good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

5. Cookies

Our Site uses “cookies.” A cookie is a small text file that our web server places on your computer. It does not identify you personally but does identify your computer. Cookies are used to gather information about which pages you visit and how long you stay. We use this information to analyze traffic patterns and improve our Site.

By using this Site, you consent to our use of cookies. You have the ability to set your browser to accept all cookies, notify you when a cookie is set, or to not receive any cookies. However, please note that disabling cookies may limit your ability to use certain features of our Website.

6. Security

We endeavor to take all necessary precautions to protect your Personal Data both online and offline. We try to protect your information using security measures to reduce the risk of data loss, misuse, and unauthorized access.

We use standard SSL certification (HTTPS) to help create a secure connection between our server and your browser. Some of the safeguards we use include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. Your account password is encrypted and stored to help prevent unauthorized access.

If you believe your account has been compromised, please contact us immediately at infokraftveda@gmail.com

7. Children’s Privacy

This Website is not intended for use by children. If you are under the age of 18, you must seek the consent of your parent or legal guardian before providing any personal information to this Website.

Without this consent, you are not permitted to provide us with your information. We do not knowingly collect Personal Data from children under 18.

8. Your Rights and Choices

You may access and update your account information at any time by logging into your account. If you have questions about your Personal Data, you may contact us.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: infokraftveda@gmail.com